P. Bedard Posted February 14, 2011 Share Posted February 14, 2011 I ordered their Blacksmith's Helper two months ago, called him and he said it was "almost done". I had hoped that the unit would have been delivered by now but it's still not here. And now, I'm not getting any replies to my emails. Have I thrown $130.00 out the window? Anyone have info on this guy? Spike Quote Link to comment Share on other sites More sharing options...
Dave Hammer Posted February 15, 2011 Share Posted February 15, 2011 They are still selling from their website. I suggest writing a letter to the appropriate Better Business Bureau. Quote Link to comment Share on other sites More sharing options...
Fe-Wood Posted February 15, 2011 Share Posted February 15, 2011 If it the same guy- I see him at CBA spring conference every year. Seems like a stand up guy but my purchases have always been cash and carry. He makes nice tools, I hope he hasn't fallen on hard times.... I'm assuming you have tried to call him again? Good luck. Quote Link to comment Share on other sites More sharing options...
Steve Sells Posted February 15, 2011 Share Posted February 15, 2011 BBB is a networking group, They are not any kind of enforcement group and have no power. But at times, it does feel good to vent Quote Link to comment Share on other sites More sharing options...
P. Bedard Posted February 16, 2011 Author Share Posted February 16, 2011 Nope, no return to any of my calls either. It would have been nice to have the tool this friday, I start a 10 days Blacksmithing demo for a local historical festival. Oh well, maybe I'll get it by summer, if at all... Quote Link to comment Share on other sites More sharing options...
Fosterob Posted February 16, 2011 Share Posted February 16, 2011 Did you pay credit card? If so have the card company take back the money and credit your account. Quote Link to comment Share on other sites More sharing options...
john_zxz Posted July 5, 2013 Share Posted July 5, 2013 I know this is an old post but I ordered a month ago a Smoosh-O-Matic from Mojave Southern Machine Work too. I waited 2-3 weeks and didn't receive any email for the shipping price, so I wrote them an email and they said that they will get the post office flat rate price in the next days and that they will get back to me with this.... still no email after 2 weeks. Now it's been a month, I ordered the 5th of June and no answer from my email. Is it normal that it is so long for a small object? I think if next week I don't get any answer, I'll want a refund. Paying for something you don't get is frustrating. P.Bedard, did you finaly receive your blacksmith helper? If so, after how many month or weeks? Thanks Quote Link to comment Share on other sites More sharing options...
David Gaddis Posted July 8, 2013 Share Posted July 8, 2013 Sometimes a call to the local Chamber of Commerce will bring information to light. Not that it is their job to do so but many times their response was the real answer...and I NEVER liked the answer that was given. It can be a shame to get information that way. Good luck on your project. Carry on Quote Link to comment Share on other sites More sharing options...
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