Doozerdoll

Decided to put a wire in to clean the hole in the burner and it goes straight through. There is a hole facing the choke as well as the finance!!!! Emailed devil forge and are sending us a replacement today! thank you all for your help. Everyone has been very helpful

Sorry, new and making mistakes. We cleaned everything through thoroughly. And used a hair dryer into the choke hole to create more air, we get the flame we are supposed to get. However totally unable to achieve without hair dryer. Still pic rather than video attached. Sorry about videos. I will take the photos you have asked for.

Hi, Yes we are in the UK. We have removed the choke completely (unwound until it fell off) and had no effect. We will remove the burner and take another look and see if we can see the hole in the delivery pipe. So so frustrating as have seen it work first time on all the videos. We have emailed Devil Forge also. Appreciate all the advice. Just checked the hole on the delivery pipe and it seems clear and passing some water through seemed fine.

Any help would be amazing. Even had my cousin round who is a gas engineer today and still no joy. He also believes it’s the mix. It seems clear the mix is a wrong but what ever we put the gas at or air in we cannot achieve what the instructions/set up videos state. We have tried dozens of times. Th closest we have gotten is taking it out of the furnace. I have attached that video and us trying with gas very low IMG_2744.mov IMG_2740.mov IMG_2744.mov IMG_2739.mov

Hi, we have purchased a devil forge gas furnace, all set up and gas lights no problem. However when we open the choke the flames carry on, we cant get it to go to the single high powered flame the video. We have checked all connections, pipes and watched the set up video man times.