Scale and bark

I haven’t contacted them. From what I’ve gathered from other posts on here this brand of forge has some design issues including the 90 degree bend in the burners and the costumer service isn’t that great. I just figured that I will have to make it work as best as I can myself.

Thank you all for the help. I got it fired up and got the silica to melt and the insulation feels firm. I do have a couple of more questions. The door isn’t closing all of the way. I didn’t run it for very long. Maybe five minutes or so. Obviously the handle won’t last long like this and it’s loosing heat. Is this normal, is there a fix? It seems like the insulation is what’s stopping it. I tried to get it pushed into the door as much as I could. I would think that if I put kiln wash on it like this every time I close the door it’s going to chip off. Also, one of the flames doesn’t look like the other. I’m guessing the one on the left is what I want it to be. Any ideas on the problem? I have a video I can post if that’s helpful. I just didn’t want to contribute to the clogging of the forum if it’s not necessary. Thank you again for your help and patience.

Thank you sir. My name is Glen. You can call me whatever you choose (I promise I’ve been called worse). What about the insulation on the sides back and roof? Also do I need to put any kind of refractory or kiln wash over the ceramic blanket? You can say that again about the gift. I recently retired from the fire service and this was from my last crew. They also got me a 100lb anvil, hammer, some tongs and five gallons of quench oil. They’re the best group of guys I ever had the pleasure of working with.

Insulin haha. A little too much trust in my phones autocorrect. This is the inside of the forge if it helps. Irondragon, I’m not really sure. I get some “goo” on my fingers if I touch it. I don’t know if that helps.

I received a Forgemaster Blacksmith 5000 as a gift. Previously I was researching how to build a forge. So I know a little bit about ceramic fiber insulin (probably enough to be dangerous). The insulation for the door doesn’t seem to be rigidized. I got some fumed silica, wet the blanket with water and then applied the silica and am waiting for it to dry. Hopefully I’m not asking questions that have been answered a thousand time already. I have tried to search your website for this information, but there is a daunting amount on here. My questions are. 1. How long should it take to dry? I’ve waited two days and it still seems moist to the touch. I doused it pretty well with the silica. 2. Do I need to (I’m not sure on the correct term) fire the silica before I install the liner or can I do this by running the forge? 3. The back, sides and roof also appear to be ceramic blanket, but it feels much firmer. Would they have rigidized them and not the door liner, or do I need to rigidize them too? 4. Do I need to put a layer of refractory over any of the insulation? Thank you so much for your help.