Funny... go to a car service and see how much they charge for hour... go to a lawywer and see how much.Ask your customer how much he makes/hour actualy the lawywer the barber and so on is your customer. BUT there are 3 kinds of customers
1. Customer with not a lot of money.
2. Customer with a lot of money and willing to pay.
3. Customer with a lot of money that don't want to pay.
It's a shame to loose any of them.The most problematic are the no^3
A week ago i had a customer... It was the 3rd or 4th time that he came to the shop to ask about the price for some gates that he wanted. (2...3 month before was the 1st time that he came ) He came toghether with his wife ...asked me again the price i tolde him X USD ..well he got so mad that i was charging him ,,that much'' that he went outside the office had a smoke (BTW in my office smoking IS alowed i have an ashtray on my desk ) walked arround came back in for it;s wife ...asked me if i can do it cheaper i sayed NO ! he left again, and after an hour or so he came back with the 50% of the value to start the job .
BTW every customer that you satisfy will probably bring you another customer. It's a shame to let them walk but most of them come back if u are polite and present him the benefit that he has buying your products