I bought a ridgid #12 anvil two years ago waited 6 months and this beautiful anvil arrived. I unpacked it and took off the pallet and cleaned it up then checked rebound and ring perfect! I took a small ball peen hammer and gently bounced on the face no marks until I got around the pritchel hole. Now dents started to show up in an area 1"x3" that was very soft but was 5/8" from the edge which was hard. I phoned the tool company I bought from they referred me to the regional rep for ridgid and explained the problem and sent him a video clip. He said that wasn't good and for me to send the anvil to them and they would ship another. I phoned the ridgid main distribution centre and they were out of stock and didn't know when the next shipment would arrive from germany. I then started checking reviews on the internet and there were a number of folks with rigid anvils with soft spots lately so I got thinking I could be without an anvil for another 6-8 months with no guarantee that the replacement would be any better or might be worse. I decided to keep the anvil and ground out the soft spot, preheated and carefully laid in some arctec 60 ecoface rod and ground it flat. It turned out as hard as the rest of the face and confident it will give good service for as long as I need it. As for voiding the warranty with the repair the warranty doesn't mean much to me.
